Returns & Exchanges

At Oakvalleydesigns, we want you to love your home as much as we do, which is why we offer a 30-day return window for most items in their original condition. If your piece isn't the perfect fit for your space, we are committed to making the return process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully repackage your items in their original boxes with all protective padding to ensure they are not damaged during transit.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.